1. Information We Collect

When you visit or shop on our website, we may collect certain personal information to help us serve you better.

a. When You Visit Our Site

We automatically collect basic device and browsing details such as:

• Browser type, IP address, and time zone

• Cookies installed on your device

• Pages you view, time spent, and how you interact with the site

This helps us understand and improve customer experience.

b. When You Make a Purchase

To process and deliver your order, we collect:

• Full name

• Shipping & billing address

• Email ID and phone number

• Payment information (processed securely through Shopify or trusted payment gateways)

Note: We do not store your full payment details.

c. When You Contact Us

If you reach out via email, chat, or forms, we may collect:

• Your name

• Your contact details

• Any additional information you voluntarily provide

2. How We Use Your Information

We use your personal data to:

• Process, fulfill, and deliver your orders

• Send confirmation emails, shipping updates, and customer support communication

• Detect and prevent fraudulent activity

• Improve our website functionality and product offerings

• Personalize your shopping experience

• Send promotional and marketing content only with your consent

3. Sharing Your Information

We share your data only with trusted partners who assist in operating our business:

• Shopify – our store platform and secure data host

• Payment gateways – Razorpay, Shopify Payments, PayPal, etc.

• Courier and logistics partners

• Analytics tools – Google Analytics, Meta Pixel, etc.

We do not sell your personal information.
All third-party partners follow strict security standards to protect your data.

4. Cookies & Tracking Technologies

Our website uses cookies to:

• Keep items stored in your cart

• Remember your preferences

• Provide a smoother and personalized browsing experience

• Offer relevant recommendations and ads based on your activity

You may disable cookies anytime from your browser settings, though some features of the site may not function optimally.

5. Data Storage & Security

Your data is securely stored using Shopify’s safe infrastructure.
Shopify protects your information using:

• SSL encryption

• Secure servers

• Firewall protection

We also take reasonable steps to prevent unauthorized access, misuse, or loss of your information.

6. Your Rights

Depending on your location, you may have the right to:

• Access, update, or request deletion of your data

• Opt out of marketing emails

• Request a copy of the information stored about you

To exercise any rights, contact us at dimplebawankar@agnii.co.

7. Third-Party Services

Our website may include links or integrations with third-party platforms (Instagram, WhatsApp, analytics tools, marketing apps, etc.).
Their privacy practices are not covered by this policy. We encourage you to review their respective privacy policies.

8. Minors

Our website is not intended for individuals under 13 years of age.
We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time due to changes in practices, legal requirements, or platform updates.
The revised date will always be mentioned at the top of the page.

10. Contact Us

If you have questions about how your data is collected, used, or protected, please reach out to us:

📧 Email: dimplebawankar@agnii.co
📍 Based in: Raipur, Chhattisgarh India